Privacy Policy

Who we are

Goebel Travels is an independent company who strives to bring you all information about Indonesia and traveling in Indonesia. To find out more about each of us, please check out our About Us page.

Our company is currently based in Germany but our team are people from all over the world!

What type of information do we collect

The information you share with us on our websites or in general correspondence
We keep records of our correspondence, either via email, Facebook or any other means.

We also collect personal information that you provided to us when you submit any forms including contact forms or newsletter sign-ups.

When you leave a comment on the website, we collect the data shown in the comments form, and also the visitor’s IP Address to help detect spam.

Information about your use of our website
We collect information when you consent to our cookies for analytics purposes in order to give you a better experience.

We collect data on your usage on our website such as browser type, pages requested, referring / external pages and URLs, the number of clicks and other data of this nature. These data are collected via our third party tools (Google Analytics and Statcounter) and does not give us access to personally identifiable information.

Why we collect these information

To improve the user experience
Google Analytics and Statcounter are online services which help us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use these tools because we want to have a better understanding on how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.

Google Analytics and Statcounter use cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes:

  • Time and date of visit (this can help us to identify and plan for busy periods on our website)
  • Anonymized IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet, which has been anonymized to remove Personally Identifiable Information)
  • Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
  • Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly on the devices used to access our site)
  • Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)

Communicating with you
We use your information that you gave us, such as when you opted in to our newsletter/for receiving updates or when you contacted us, to communicate with you about our services, updates and for marketing purposes.

How is this information shared

Our newsletter campaigns are managed with MailChimp. The information you provided when you sign-up to our mailing list will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

For non-personally identifiable information, they are automatically shared with our third-party tools – Google Analytics, Statcounter and Google Adsense.

Cookies

If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We use social media sharing buttons such as Facebook and Twitter. The privacy implications on this will vary according to your privacy settings on these networks.

We use anonymous analytics cookies to compile visitor statistics, such as how many people visited our website, what browsers are they using, how long they stay on the website and etc. These analytics programs help us, on an anonymous basis, on how to improve our user experience and to better develop our services.

We use Google Adsense as our advertising partners and they may use your information to provide you with targeted advertisements. Please see Google Privacy and Terms for more information.

The above lists may change from time to time.

How we secure your information

For the information stored in our server, we work on our side to protect the information against unauthorized access, use, altercation, and take reasonable measures to do so, such as monitoring our site for potential vulnerabilities and attacks.

The information you shared with us that are stored in our third-party tool Mailchimp are also stored securely in their server, more information on this can be obtained at Mailchimp Privacy Policy.

How long we retain your data

We retain personal information that you have provided to us as long as it is deemed necessary or until you have opted to be removed or not to be contacted anymore.

New owner

Please note that if the ownership or control of all or part of our assets, we may transfer your information to the new owner.

What rights you have over your data

If you have left comments, or sign up to our newsletters or in any contacted us before, you can request that we erase any personal data we hold about you.

How will we notify you of changes to this policy

If we make substantial changes in the way we use your personal information we post the changes here and if the changes are significant, we may also contact you directly.

How to contact us with questions

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at goebel.travels [at] gmail.com or by mail using the details provided below:

Mathias Goebel Travels
Feldbergstr. 36
79539 Loerrach